Conversational Commerce

Couture.ai’s Conversational Commerce platform combines real‑time AI guidance, multilingual understanding, and chat‑native checkout to help retailers convert browsers into loyal buyers—across web, app, and messaging channels.

hero

Why Conversational Commerce, Why Now?

Higher conversion vs. static PDPs

+27%

Increase in Avg. Order Value via AI bundles

40%

Reduction in cart abandonment

24/7

AI support reduces ticket load by 60%

Performance metrics based on Couture.ai clients across APAC & MENA.

Image Description

Today’s shoppers don’t want to filter—they want to ask.

The Experience Gap We Fix

They expect assistance that’s instant, personalized, and local—across any channel, in any language. Static pages and generic bots can’t keep up. Couture.ai fills this gap by delivering true conversational commerce—powered by real-time AI that speaks your customer’s language and understands your catalog in context.

Solution Highlights

From real-time product assistance to multilingual support and AI-powered checkout — here are the core capabilities that power truly conversational commerce and what they mean for your business.

01

AI‑Driven Real‑Time Assistance

Shoppers ask, AI answers—instantly refining results by size, color, budget, or purpose.

02

Personalized Recommendations

Context-aware upsells and bundles tuned to each user’s behavior and history.

03

Chat‑Based Checkout

Users can complete purchases, apply offers, and pay—directly inside the chat.

04

Omnichannel Continuity

Same conversation flows across web, app, WhatsApp, and Messenger—state preserved.

05

Native Multi‑Lingual Support

Catalog + user query understanding in English, Hindi, Arabic, Bahasa, and 100+ languages supported.

06

Integrated Analytics

Track conversation paths, drop-offs, conversion funnels, and revenue impact.

Key Enterprise — Use Cases

Guided Shopping Journeys

Let users navigate vast catalogs effortlessly through intelligent Q&A that filters by needs, preferences, and context.

Personalized Product Bundling

Boost revenue with dynamic bundles generated from behavior, co-purchase trends, and local demand signals.

Abandonment Recovery

Re-engage high-intent users via real-time chat nudges connected to cart data, wishlists, and viewed items.

Campaign-Driven Conversations

Convert moments of interest into checkouts with conversational campaigns tied to launches and promos.

Customer Lifecycle Automation

Automate intelligent touchpoints across the full journey—onboarding, replenishment, loyalty, and retention.

Built for Enterprise Teams

Outcome Image
  • Plug‑and‑Play Integrations

    Prebuilt connectors for Shopify, Magento, BigCommerce, and custom enterprise platforms.

  • Headless & API‑First Architecture

    Fully composable stack—integrates cleanly into your website or mobile app without redesigns.

  • Built on MCP (Model Context Protocol)

    Ensures the AI understands user intent, catalog metadata, and session context.

  • Multilingual & Multiregional Intelligence

    Support for 25+ languages, local payments, COD, VAT, and size variants.

  • Secure, Scalable, and Compliant

    Cloud-native and on-prem deployment. GDPR, PDPA, and ISO 27001 certified.

Experience the full journey

From AI-powered product discovery to chat-native checkout—tailored to your catalog, customer base, and growth goals.

FAQs

How fast can we go live?

4–6 weeks for most brands with plug-in integrations and available product feeds.

Can we control the tone of the assistant?

Do you support WhatsApp or in-app messaging?

What languages are supported?

Is this scalable across multiple markets or storefronts?

AI Search

Smarter and faster AI search tool for optimized product discovery.

Explore

Personalization & Recommendation

Enhancing personalized shopping experiences with AI tool.

Explore

AI Photoshoot

Showcase products on ultra-realistic fashion models with perfect fit.

Explore

Related Blogs

Explore insights on AI-driven retail innovation, customer experience excellence, and smarter inventory management.

Let’s Build a Smarter Buying Experience Together

Reach out today for a walkthrough of how Conversational Commerce can power your next phase of growth.

Get in Touch